Return Policy for Accssories or Equipment ( Transceiver / Handsets )
Fifteen Days Accessories Return Policies:
If you are dissatisfied with your accesories order for any reason, you can return your items for a prompt refund or exchange. Refunds for items returned within fifteen calendar days of the purchase date will be credited in the same form as the original payment type. The original shipping and handling charges are not refundable. If you have an exchange for the same dollar amount as the original purchase, additional shipping or handling charges will be incurred. Please mail your package in a prepaid, insured, traceable method, with copied of invoice to the address below.
Fifteen Days Equipment Return Policies: Such as Handsets or Transceivers:
All returning equipment are subject of 35% charge back of the total cost before tax for any reasons, it is due to its value depreciation for it is no longer in brand new conditions, even it is used for one minute.
Refunds for items returned within fifteen calendar days of the purchase date will be credited in the same form as the original payment type. The original shipping and handling charges are not refundable. If you have an exchange for the same dollar amount as the original purchase, additional shipping or handling charges will be incurred. Please mail your package in a prepaid, insured, traceable method, with copied of invoice to the address below.
Vycom Communications
15237 Proctor Avenue
City of Industry, CA 91745